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Arriva Bus Help Portal

What people are asking

Can more than one customer travel on one m-ticket?
What if I purchase a m-ticket, but decide not to travel?
What if my mobile phone battery has run out when I board the bus?
My active m-ticket has disappeared from my phone?
I can’t download my timetable from the app. What should I do?
Can I buy a ticket in advance?
How much does the Arriva UK Bus app cost?
Do I need to connect to the Internet each time I use my m-ticket?
When planning my journey, what can I search for within the Arriva Bus UK App?
What type of m-tickets can I purchase?

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