Skip to main content

Arriva Bus Help Portal

What people are asking

Can children or vulnerable adults be refused travel on the bus?
What if I buy the wrong ticket by accident? Can I get a refund?
I still require help, who can I contact?
What should I do if I have an accident on the bus (e.g. a fall) or the bus on which I am a passenger is involved in an accident?
Where can I buy Arriva bus tickets?
How can I find out if my bus is running late?
What should I do if my bus driver is rude to me?
How much does it cost to take a dog on the bus?
Do you have reduced fares for children?
How can I apply for a Herts Saver Card?

1
2
3
4
5
…
23

Browse by category

Arriva UK Bus App
Buying Tickets
Contact Us
General Information
Lost Property
Refunds
Services and Timetables
Using the Bus

© Copyright Arriva