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Arriva Bus Help Portal

What people are asking

I have bought the wrong ticket - can I get a refund?
How can I claim a refund?
Can I use my credit/debit card on the bus?
What do I do if my m-ticket app fails to open when boarding the bus?
How do I get an m-ticket on my mobile phone?
What if I buy the wrong ticket by accident? Can I get a refund?
Where can I buy Arriva bus tickets?
How much does it cost to take a dog on the bus?
Do you have reduced fares for children?
How can I apply for a Herts Saver Card?

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