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Arriva Bus Help Portal

What people are asking

If I have lost or broken my device, can I have my ticket transferred to another device?
What is Arriva Connect?
How can I obtain an Under 16s Pop Card?
What is a "Return" ticket?
Can you buy a single or return ticket online or via the m-ticket app?
Can I change or cancel my Multi-journey Saver ticket once I have purchased it?
How do I find out if the bus will be accessible to someone who is disabled?
How can I get my paper ticket refunded?
What tickets can I buy online?
When planning my journey, what can I search for within the Arriva Bus UK App?

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