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Arriva Bus Help Portal

What people are asking

What if my contactless payment does not work?
What is My Ticket?
How do I prove my age to the bus driver if they think I’m too old to qualify for child fares?
What is a "Day Saver" ticket?
Can I use my concessionary travel pass, issued in England, in Scotland or Wales?
How do I get an Arriva Connect smartcard?
What is a "Group or Family" ticket?
What is a "Weekly Saver" ticket?
Can I use a contactless enabled device other than a credit or debit card?
Can I buy child tickets online?

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