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Arriva Bus Help Portal

Will the driver have change ?

Our drivers do not carry floats for safety reasons, so we do ask customers to try to use the correct fare whenever possible. Drivers are unable to accept £50 notes at any time and may not have change for other notes at certain times during the day.

If the driver does not have change, he should accept your note (if under £50) and inform you to take your ticket to the depot in order to collect your change at a later date.

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