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Arriva Bus Help Portal

What people are asking

How are your ticket prices calculated?
Will the driver have change ?
Are there time restrictions on when Student Saver tickets can be used?
Can a person of 16 who is still at secondary school buy a Student Saver ticket?
What is a "Single" ticket?
During the severe weather conditions my bus hasn't always been able to operate. Can I have a refund or an extension if I haven't been able to use my Day, Weekly or 4-Weekly Saver as much as I had planned?
What happens if my ticket has been stolen?
Where can I use an Arriva Connect?
How do I activate my smartcard?
What happens if I have a problem with my smartcard?

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