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Arriva Bus Help Portal

What people are asking

Is there a charge for an Arriva Connect smartcard?
Do I need to sign in to buy a ticket online?
Does your website give information about the price of tickets?
What do I need to do with my Smartcard when I board the bus?
Can I buy a 4-Weekly Saver ticket online for a friend, or will it have my name on it?
How can I purchase a Kent County Council Travel Pass?
What type of tickets can I purchase on a Smartcard?
Are there any charges for using my debit or credit card?
Do you sell Weekly tickets?
The ticket I bought online has been despatched, but has still not arrived. What should I do?

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