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Arriva Bus Help Portal

What people are asking

What happens if my bus runs early?
How do I get an Arriva Connect smartcard?
Where can I get a hard-copy of my timetable?
Can I carry a tin of paint on your buses?
What is a "Group or Family" ticket?
What if I purchase a m-ticket, but decide not to travel?
My active m-ticket has disappeared from my phone?
What is a "Weekly Saver" ticket?
What if my payment does not work?
Can I use a contactless enabled device other than a credit or debit card?

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