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Arriva Bus Help Portal

What people are asking

Can I carry a tin of paint on your buses?
Once I have an Arriva Connect smartcard, how do I buy more tickets?
How does contactless work?
My m-ticket has not arrived on my phone after purchase?
Where can I buy Arriva bus tickets?
Can I get a combined bus and rail ticket for my journey?
What is Arriva Connect?
What is My Ticket?
How do I get an m-ticket on my mobile phone?
How do I know if my contactless payment has gone through?

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