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Arriva Bus Help Portal

What people are asking

What happens if my bus runs early?
Can you buy a single or return ticket online or via the m-ticket app?
What should I do if my bus driver is rude to me?
I accidentally purchased two of the same tickets and only need one. Can I get a refund?
Will I get a payment receipt if I pay with contactless?
How do I find all stops on my timetable?
What is a "Return" ticket?
Do I have to signal for a bus?
What if my payment does not work?
Can I take golf clubs on the bus?

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